Terms and Conditions Platform Usage n93

1 Definitions & Interpretation

In this Terms and Conditions document, the following words and expressions carry the meanings stated below, unless the context requires otherwise:

• "Platform" refers to the n93 website accessible via n93.bio and all its subdomains, including associated mobile applications.
• "User" or "You" refers to any individual who registers, accesses, or uses the services provided by n93.
• "Account" refers to a user account legitimately registered on the n93 platform.
• "Balance" refers to the total cash in your account wallet that is available for use in games or for withdrawal.
• "Bonus" refers to additional credits, free spins, cashback, or any form of incentive granted by n93 to users based on specific conditions.
• "Wagering Requirement" refers to the minimum number of times a bonus or deposit must be wagered before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process required before the first withdrawal or when requested by the platform.
• "Game" refers to all gaming products available on the n93 platform, including Live Casino, Slots, Sports Betting, Fish Shooting, and e-sports.

2 Account Eligibility & Registration

Use of the n93 platform is restricted to individuals who meet the following eligibility requirements. n93 reserves the right to request proof of eligibility at any time and to suspend accounts that fail to meet these requirements.

2.1 Basic Eligibility Requirements

• You must be at least 18 years old on the date of registration.
• You must be a Malaysian citizen or permanent resident domiciled in Malaysia.
• You must have full legal capacity to enter into a binding agreement.
• You must not be prohibited from using gambling services by any law, regulation, or court order.

2.2 Registration Procedure

Each user is only permitted to own one account only. You are required to provide truthful, accurate, and up-to-date information when registering, including your full name, date of birth, mobile number, and bank account details. Providing false or misleading information constitutes a serious breach of these terms and may result in immediate account termination.

2.3 Identity Verification (KYC)

N93 may require you to submit identity verification documents such as a copy of your MyKad or passport before processing your first withdrawal or during any required investigation. This KYC process is part of our commitment to platform security and anti-money laundering prevention.

3 Account Usage

3.1 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your password and account login details. n93 will never request your password via email, SMS, Live Chat, or any other communication channel. If you suspect your account has been compromised, contact our support team immediately via Live Chat.

3.2 One Account Per User

Each individual is only permitted to own and use one n93 account. If our system detects multiple accounts belonging to the same individual — whether through IP address, device, banking information, or usage patterns — all related accounts may be suspended and their balances frozen pending investigation.

3.3 Account Information Updates

You are required to keep your personal information in your account accurate and up to date. If your phone number, email address, or bank account details change, update them promptly via your account profile page or by contacting our support team.

4 Deposit & Withdrawal

4.1 Deposit Methods

N93 supports a variety of deposit methods popular among users in Malaysia, including:

• FPX (Financial Process Exchange) — instant online bank transfer
• Touch 'n Go eWallet — credited in under 30 seconds
• GrabPay — easy payment via the Grab app
• DuitNow QR — scan and pay using any banking app

All deposits are credited to your account automatically and instantly. If your deposit is not credited within 10 minutes, please contact customer support with proof of transaction for prompt resolution.

4.2 Deposit Limits

The minimum deposit is RM 30 per transaction. There is no daily maximum limit imposed on regular players. Players wishing to deposit above a certain threshold may be required to verify their source of funds as part of our compliance procedures.

4.3 Withdrawal Process

Withdrawals processed within 15 to 45 minutes to your Malaysian bank account or eWallet after the request is submitted, subject to the following conditions:

• KYC verification has been completed and approved.
• All wagering requirements associated with active bonuses have been fulfilled.
• The bank account or eWallet registered must be under the same name as your n93 account.
• There are no active investigations relating to your account at the time the withdrawal request is submitted.

4.4 Withdrawal Limits

Minimum withdrawal is RM 50 per request. The daily withdrawal limit for regular players is RM 50,000. VIP players enjoy higher withdrawal limits based on their membership tier. Withdrawals exceeding the daily limit will be processed the following day in queue order.

5 Bonus & Promotions

5.1 General Bonus Offers

N93 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and exclusive offers for VIP members. Each bonus offer comes with specific terms and conditions clearly stated on the relevant promotions page.

5.2 Wagering Requirement

All received bonuses must be wagered in accordance with the applicable wagering requirements before a withdrawal can be made. Wagering requirements are typically expressed in a format such as "10x", meaning the bonus amount must be wagered 10 times. For example, a RM 100 bonus with a 10x wagering requirement requires RM 1,000 in total wagers before a withdrawal is permitted.

5.3 Additional Bonus Rules

• Bonuses cannot be transferred between accounts.
• Only one bonus may be active at a time unless otherwise stated.
• N93 reserves the right to void bonuses if there is evidence of abuse or attempts to exploit the bonus system.
• Unused bonuses will expire automatically after the specified validity period.
• Bets placed using bonus funds may be subject to separate maximum betting limits.

6 Game Rules

All games available on the n93 platform are operated by registered and recognised third-party software providers. Game outcomes are final and cannot be disputed unless there is substantial evidence of a technical failure confirmed by the game provider.

6.1 Game Fairness

All games at n93 use Random Number Generator (RNG) that has been certified by independent international bodies. This ensures that every spin, dice roll, or card dealt is fully random and cannot be influenced by any party. Live Casino games are operated by live human hosts in real time and are recorded for audit purposes.

6.2 Technical Disruptions

In the event of a technical disruption or disconnection during a game session, n93 will attempt to restore the session to the last state recorded by the system. If restoration is not possible, any credits involved will be returned to your account balance within 24 hours.

7 Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account suspension or termination, balance freezing, and potential legal action:

• Registering more than one account or using another person's account.
• Providing false information or forged documents during registration or the KYC process.
• Attempted money laundering or financing of terrorism through the platform.
• Using automation software, bots, scripts, or any tools that manipulate the gaming system.
• Player collusion to manipulate game outcomes.
• Deliberately exploiting bugs or system vulnerabilities to gain unauthorised advantages.
• Threatening, harassing, or verbally abusing support staff or other players.
• Any form of credit card fraud or unauthorised chargeback transactions.

8 Privacy & Data Protection

N93 is committed to protecting your privacy and personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data you provide to us is used solely for the following purposes:

• Verifying your identity and eligibility as a platform user.
• Processing deposits, withdrawals, and other financial transactions.
• Providing effective and responsive customer support.
• Detecting and preventing fraud and money laundering.
• Sending account-related communications, promotions, and platform updates (with your consent).

For more information on how we collect, use, and protect your personal data, please refer to Privacy Policy in full.

9 Limitation of Liability

The n93 platform is provided on an "as is" and "as available" basis. n93 makes no warranties, express or implied, regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose. To the extent permitted by applicable law:

• N93 is not liable for any financial losses arising from the use of the platform, including the loss of wagered funds.
• N93 is not liable for service disruptions caused by factors beyond our control, such as internet failure, power outages, or natural disasters.
• N93 is not liable for any indirect, consequential, or punitive losses under any circumstances.

10 Account Termination & Suspension

10.1 Termination by User

You may close your account at any time by contacting our support team via Live Chat. Before closure, ensure all eligible balances have been withdrawn. Any remaining balance in an account closed at the user's request will be returned to the original payment method within 3–5 business days.

10.2 Termination or Suspension by n93

N93 reserves the right to suspend or terminate your account, with or without prior notice, under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Recommendations or directives from regulatory authorities or law enforcement.
• Suspicious or potentially unlawful activity.
• Failure to submit the requested KYC documents within the stipulated timeframe.

11 Amendment of Terms and Conditions

N93 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. It is your responsibility to review this document periodically to ensure you are always aware of the latest version. Continued use of the platform after any amendments are published constitutes acceptance of the amended terms.

12 Applicable Law & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with the use of the n93 platform shall first be resolved through mutual negotiation between both parties. If a resolution cannot be reached, the dispute will be referred to the appropriate courts of jurisdiction in Malaysia.